Frequently Asked Questions
Find answers to common questions about our pints and processes
How do you keep the ice cream frozen during transit?
We pack our ice cream in insulated coolers with enough dry ice to ensure it arrives frozen and firm, even in warm weather.
Are your products gluten-free or dairy-free?
We offer a variety of gluten-free flavors and a dedicated line of dairy-free frozen desserts made with pea protein or nut milks.
Do you use artificial stabilizers or preservatives?
No. We make our own ice cream base from scratch using local grass-fed milk and cream, without any artificial gums or fillers.
What should I do with the dry ice after opening my package?
Never touch dry ice with bare hands. Leave it in the insulated cooler in a well-ventilated area until it evaporates completely.
Can I customize a variety pack?
Yes, our 'Build Your Own 6-Pack' allows you to select your favorite signature and seasonal flavors.
Where is McConnell's Fine Ice Creams produced?
Every pint is made at our family-owned 'Old Dairy' facility in Santa Barbara, California.